If you don’t find the answer to your question below, please contact us.
Is my purchase transaction secure?
All credit card and financial transactions on the EcoChics Earthwear website are completely secure. All transactions use the latest encryption techonology and we adhere to a strict privacy policy.
Do I need to set up an account to order EcoChics Earthwear?
No. You can place individual orders from our website or by phone.
When will by order be shipped?
We ship all orders within 4-6 business days of receiving your order. Orders received over the weekend or outside traditional business hours will be processed on the next business day.
If my item is on backorder, when will it arrive?
You will be notified at the time of your order if an item is not currently in stock. We will then notify you with an estimated shipping date, depending on the product.
What is the best way to care for EcoChics Earthwear?
We recommend washing your organic cotton tees, tunics, and yoga wear in cold water (preferably inside out) and either hang dry or tumble dry on a low heat.
Do you have a privacy policy?
We adhere to a strict privacy policy and will not give your information to any unauthorized third party.
What is your return policy?
We want you to be completely happy with EcoChics Earthwear. If you would like to return an item, please contact us and we’ll send you instructions for return shipping. We will refund your purchase price; however, we are unable to refund shipping fees. Refunds and exchanges will take 14 days to process and will only be accepted within 14 days of the initial shipping date.